Earlier this month when schools across Memphis shut down for winter weather, Promise Academy Spring Hill Interim Executive Director Patrick Washington says he received a memorable early morning phone call from a former student named James.Washington says James talked to him about the challenges he was facing in high school and though they hadn’t spoken in years, Washington offered to help.It’s the type of interaction Washington says students receive at Promise Academy Spring Hill and he shared that story to members of the Tennessee Public Charter School Commission to drive home the importance of keeping the school open.

Shirley Quinn says Promise Academy Spring Hill’s name played an important role in why she chose to enroll her granddaughter there.The Memphis fourth-grader struggled to learn to read in her traditional zone school and Quinn thought a public charter school offering “promise” might lead to something better.“There’s something about that name, ‘Promise’. They promise not to leave my grandbaby behind, you know I’m just thinking this in my head,” said Quinn.Shortly after enrolling, Quinn met with intervention teachers to plan a way to get her granddaughter caught up.Quinn says she was initially concerned the intervention team wouldn’t be able to help but her fears were unfounded.